Since its establishment in 2012, Al Refaa Hotels Group has steadily advanced towards luxury and excellence in the local hospitality market, carving out a unique position in religious tourism services. We are proud to be a leading group in Makkah, with a chain of hotels across the region. Our commitment is to providing unique experiences and unforgettable services for guests of the Sacred House and travelers from all over the world to the Holy Kaaba. This endeavor is supported by strong relationships with successful partners in the Hajj and Umrah journey. Al Refaa offers a wide range of three- and four-star hotels, providing guests with various options to suit their needs and preferences.
Employing digital solutions to deliver superior hotel services, at every stage of the visitors’ spiritual journey.
Pioneering in serving the guests of God, we are proud to be the ideal choice for pilgrims and Umrah performers, by providing luxurious and unique hotel services that reflect the values of hospitality and care. Our vision extends to being the first choice and preferred destination for travelers worldwide, achieved through distinguished and unique hotel services that combine luxury and exceptional hospitality. We aim for sustainable growth while maintaining high standards in service quality, expanding our presence in new markets, and developing innovative hotel concepts. Additionally, we strive for environmental and social sustainability by adopting responsible business practices and contributing to the well-being of the local community.
Al Refaa Hotels is dedicated to offering an exceptional stay experience for guests visiting Makkah, particularly pilgrims, by providing high-quality hotel services. Our key goals include:
Excellence in Hospitality: Delivering exceptional and professional service, focused on meeting guests’ needs and providing an unforgettable experience.
Comfort and Quality: Ensuring a stay that combines comfort and quality, supported by modern facilities and outstanding services.
Continuous Development: Constantly improving services and facilities, while embracing new technologies and innovations in the hospitality industry.
Sustainability: Adopting sustainable operational practices to protect the environment and contribute to local community well-being.
Customer Satisfaction: Making guest satisfaction the ultimate goal by understanding their needs and exceeding expectations with our services.
Al Refaa Hotels Group offers comprehensive services designed to ensure comfort and convenience for all guests, particularly those on their spiritual journey.
Accommodation: We provide a wide range of rooms, including standard rooms and premium suites, all featuring comfortable beds, air conditioning, and modern amenities. Services include 24-hour room service and daily housekeeping, complemented by an advanced security system to ensure guest safety.
Transportation: A distinguished free shuttle service to and from the Holy Mosque is available, ensuring guests can easily and conveniently reach the sacred sites.
Catering: Our Ikram Kitchen is renowned for serving a variety of delicious meals that cater to the tastes and preferences of pilgrims from diverse nationalities.
General Facilities: Many of our hotels feature air conditioning, coffee shops, Internet – Wi-Fi, mosques (prayer rooms), parking, and restaurants.
Our hotels are strategically located in prime areas throughout Makkah, offering guests a variety of options to meet their needs. All hotels offer rooms starting from 120 SAR per night.
Kudi Tower 1: Located in the Ajyad Kudi area of Ria Bakhsh, just 1300 meters from the Holy Mosque. This hotel features two towers with 1418 rooms and offers a restaurant, coffee shop, complimentary transportation to the Haram, and internet service. Room types include Double, Suite, King, Quad, and Triple.
Al-Rafa Al-Sadd Hotel: Situated in the Ajyad Al-Sadd area, only 800 meters from the Holy Mosque. It has 12 floors and 204 rooms, offering a restaurant, coffee shop, and excellent internet service. Room types include Double, Triple, Quad, King, and Suite.
Barkat Al-Refaa Hotel: Located in the Mahbas Al-Jinn area, 1900 meters from the Holy Mosque. This hotel features 404 rooms and provides a restaurant, coffee shop, prayer room, and complimentary internet access. Room types include King, Double, Triple, Quad, and Suite.
Nasamat Al-Khair Hotel: Also in the Mahbas Al-Jinn area, 1900 meters from the Holy Mosque. It offers 615 rooms and includes a restaurant, coffee shop, prayer room, complimentary internet access, and a free 24-hour shuttle service to the Holy Mosque. Room types include Double, Triple, Quad, King, and Suite.
Al-Fajr Al-Badee 1: Found in the heart of the Mahbas Al-Jinn area, a short 2500 meters from the Holy Mosque. With 1456 luxurious rooms, it offers a restaurant, coffee shop, and complimentary transportation to the Holy Mosque. Room types include Double, Triple, Quad, King, and Suite.
Al-Refaa Ri’a Bakhsh Hotel: Strategically located in the Ri’a Bakhsh area, no more than 1600 meters from the Holy Mosque. It provides 268 cozy and fully equipped rooms, a restaurant, coffee shop, and complimentary transportation to the Holy Mosque. Room types include Suite, Double, Triple, Quad, and King.
Rawabi Al-Salam Hotel: Located in the Ri’a Bakhsh area, just 1600 meters from the Holy Mosque. It offers 275 cozy and fully equipped rooms, a restaurant, coffee shop, and complimentary transportation to the Holy Mosque. Room types include Double, Triple, Quad, King, and Suite.
Vivian Al-Jameeza Hotel: Situated in the Al-Jameeza area, only 1200 meters from the Holy Mosque. This elegant hotel offers 168 rooms, a restaurant, coffee shop, and complimentary transportation to the Holy Mosque. Room types include Double, Triple, King, Suite, and Quad. On Booking.com, it holds a "Good" rating of 7.6 out of 10 based on 43 reviews, with an 8.1 for location.
Vivian Al-Maabda Hotel: Located in the Maabda district, 2300 meters from the Holy Mosque. It features 247 luxurious rooms, a restaurant, coffee shop, and complimentary transportation to the Holy Mosque. Room types include Triple, Quad, King, Suite, and Double.
Al-Rafa Al-Azizia Hotel: Distinguished by its location in the northern Al-Azizia area on the main street, 4500 meters away from the Holy Mosque. The hotel consists of two towers housing 596 rooms, offering a restaurant, coffee shop, and complimentary transportation to the Holy Mosque. Room types include Triple, Quad, King, Suite, and Double. On Booking.com, it has a "Pleasant" rating of 5.8 out of 10 based on 295 reviews.
Tariq Alhajrih Hotel: A distinctive destination in the Jarwal area, located just 1800 meters away from the Holy Mosque. The hotel boasts 723 rooms and provides a restaurant, coffee shop, complimentary transportation to the Holy Mosque, and parking. Room types include Triple, Quad, King, Suite, and Double.
Wahet Al-Refaa Hotel and Vivian Al-Azizia Hotel: These hotels are also part of the Al Refaa Hotels Group and are available from 120 SAR per night, with contact available via +966920010417.
We value the feedback of our guests, which helps us continuously improve our services:
"The location is truly exceptional, offering easy access to local attractions, dining, and shopping. It's conveniently situated near major transport links, making it effortless to explore the area".
"The shuttle bus service to the Haram is an invaluable convenience for visitors seeking easy and efficient access to one of the holiest sites in Islam. This service operates regularly, providing a reliable means of transportation that alleviates the stress of navigating busy streets and finding parking".
"The rooms are truly exceptional, featuring a perfect blend of comfort and style. Each room is thoughtfully designed with modern furnishings, offering a cozy atmosphere ideal for relaxation. Guests can enjoy stunning views from their windows, enhancing the overall experience".
"The staff is exceptionally friendly, always ready to assist with a warm smile and welcoming attitude. Their attentiveness creates a positive atmosphere, making guests feel right at home. Whether it’s providing local recommendations, assisting with check-in, or addressing any concerns, the team goes above and beyond to ensure a pleasant stay".
"The rooms are impeccably clean, reflecting a strong commitment to hygiene and guest comfort. Every detail is meticulously attended to, from freshly laundered linens to spotless bathrooms".
"The value offered is truly outstanding, providing guests with an exceptional experience without breaking the bank. The combination of high-quality accommodations, excellent amenities, and attentive service makes it a fantastic choice for both leisure and business travelers".
For bookings and inquiries, please reach out to us:
Phone: +966920010417
Email: marketing@alrefaa.com
Website: alrefaa.com
Our website is available in multiple languages to better serve our diverse guests:
English
العربية (Arabic)
Русский (Russian)
Türkçe (Turkish)
Uzbek